SAN RAMON, October 24th, 2016 - Nuevora Analytics Technologies Private Limited (NATPL) is pleased to announce that the merger was completed between Nuevora and Sutherland Global Services on October 24th, 2016. Sutherland is one of the largest, independent BPO companies in the world offering an integrated set of back-office and customer facing front-office services that support the entire customer life-cycle.
Both the companies have come together with a common focal point, which is to help the clients maximize the customer life time value and increase competitive advantage by delivering measurable results. This move will enable both the companies to provide customers with faster, smarter and reliable processes and solutions.
The merger creates a strong base for Nuevora at diverse regional markets of Europe and Middle-East. A lot of exciting opportunities are ahead in the wake of the combination of two world-class analytics platforms (nBaaP and SCAN 360). Nuevora will continue to operate as a wholly owned subsidiary of Sutherland led by Nuevora’s founder and CEO, Phani Nagarjuna, who will also assume the leadership position of Chief Analytics Officer responsible for Sutherland’s global business operations. “The combination of Nuevora and Sutherland offer the marketplace an end-to-end Business Process as a Service set of capabilities that can drive operational excellence based on powerful predictive analytics and machine learning”, said Mr. Nagarjuna.
Geographically, Sutherland has increased its delivery prowess in the regions of United States and South Asia(India). “Our clients are increasingly amassing vast quantities of customer data in their day-to-day business”, said Dilip Vellodi, Sutherland Chairman and CEO. “Nuevora brings an immense competitive differentiator to Sutherland, giving our customers the ability to monetize their assets, provision their analytic platforms, and deliver new predictive and prescriptive insights.”
Nuevora is a unique Big-Data analytics solutions provider that helps leading organizations achieve positive, high-impact business outcomes through the delivery of continuous and context-sensitive predictive insights. Nuevora’s analytics platform enables faster, scalable and intuitive development and application of predictive insights by business users. Nuevora’s solutions are built as dynamic predictive solutions targeted to optimize specific business problems across the entire customer life-cycle. Leveraging a combination of data science, predictive algorithms, and big-data technologies, Nuevora’s strong team of data scientists and consultants help organizations implement smarter decisions across entire customer life cycle.
Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates 61 global delivery centers in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program.